Digital administrative processes,
that truly work
From concept to go-live – we help your administration achieve its goals faster:
Faster
Processes
Business Units
& IT Aligned
Integration into
Administrative IT
You use civento –
we ensure your projects are successful
How OZG
Becomes Added Value for All
Leveraging our experience, we support your public authority in …
- … offering your citizens simple, digital services.
- … relieving your employees and streamlining processes.
- … efficiently bringing together IT and business departments.
Practice-Oriented Process Design
Processes that function in practice, not merely on paper
Bridge between Business Departments & IT
Reduced Coordination Effort, Improved Collaboration
Practice-Oriented
Process Design
Processes that function in practice, not merely on paper

Bridge between
Business Departments & IT
Reduced Coordination Effort, Improved Collaboration

Experience in civento Projects
Benefit from our Best Practices and rapid implementation
Guidance through Go-Live
From concept to operational use, always by your side
Plan, implement, and operate processes – systematically
Analysis & Process Modeling
Together with your business departments, we capture requirements, identify optimization potential, and design efficient processes.
Form Design
Simple and comprehensible for citizens – precise and reliable for the administration
Digitalization of the Case Worker Workflow
Clear structures, transparent communication, and streamlined process management
Testing & Optimization
Conduct practical testing, implement targeted improvements – ensuring seamless operations
Go-Live & Support
Seamless Go-Live – with Sustainable Support
civento – Added Value for Your Municipality
Efficient. Secure. Streamlined.
With civento, we help your municipality implement digital, reliable, and practical administrative processes. We serve as a “safety net” for your internal staff—ensuring that processes run smoothly so you can focus on what matters most.
Our experts are here to assist you with any questions you may have about civento: Whether you’re facing technical challenges, conducting analyses, or troubleshooting—we provide fast, expert support to ensure your processes remain secure and transparent at all times.
Your Benefits at a Glance
- Reliable Process Mapping: A secure and stable foundation for your administrative workflows
- Practical Support: Direct assistance with everyday questions and challenges
- Individual Solutions: Tailored approaches for your municipal requirements
- And More: Upon request, we integrate our services within an IKZ model (Inter-municipal Cooperation). This allows you to benefit from maximum flexibility, cost efficiency, and a solution-oriented implementation precisely tailored to your municipality.
Upon request, we can establish contact with one of our reference municipalities that has successfully implemented projects.
