Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a brief overview of what happens with your personal data when you visit this website. Personal data refers to all data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.
Data Collection on This Website
Who is Responsible for Data Collection on This Website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section 'Information on the Responsible Entity' within this privacy policy.
How Do We Collect Your Data?
Your data is collected, in part, by you providing it to us. This may include, for example, data you enter into a contact form.
Other data is collected automatically by our IT systems, or with your consent, when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.
What Do We Use Your Data For?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What Rights Do You Have Regarding Your Data?
You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have granted consent to data processing, you can revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Additionally, you have the right to lodge a complaint with the competent supervisory authority.
For these and any further questions regarding data protection, you may contact us at any time.
2. Hosting
External Hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.
The hoster is utilized for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing a secure, fast, and efficient online offering through a professional provider (Art. 6 para. 1 lit. f GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent encompasses the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be revoked at any time.
Our hoster will only process your data to the extent necessary to fulfill its service obligations and will adhere to our instructions regarding this data.
We use the following hoster:
Raidboxes GmbH
Hafenstrasse 32
48153 Münster
3. General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in compliance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data refers to data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also clarifies how and for what purpose this occurs.
We would like to point out that data transmission over the Internet (e.g., during email communication) may be subject to security vulnerabilities. Complete protection of data from third-party access is not feasible.
Information on the Responsible Entity
The responsible entity for customers of ceterion AG is:
ceterion AG
Industriestr. 10
61118 Bad Vilbel
Phone: +49 6101 558 0120
Email: info@ceterion.com
You can reach our operational data protection officer at:
ceterion AG
Industriestr. 10
61118 Bad Vilbel
Phone: +49 6101 558 0120
Email: datenschutzbeauftragter@ceterion.com
Data Retention Period
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or withdraw consent for data processing, your data will be deleted, provided we have no other legally permissible reasons for retaining your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons no longer apply.
General Information on the Legal Bases for Data Processing on this Website
If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data according to Art. 9 para. 1 GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing also occurs based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is additionally based on § 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is necessary for contract fulfillment or for carrying out pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is required for compliance with a legal obligation, based on Art. 6 para. 1 lit. c GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the respective legal bases applicable in individual cases is provided in the following sections of this privacy policy.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can withdraw any consent already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of GDPR violations, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to complain exists without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format, or to have it transmitted to a third party. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection when the browser's address bar changes from „http://“ to „https://“ and by the padlock symbol in your browser's address bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, Deletion, and Rectification
Within the framework of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to rectification or deletion of this data. For this and further questions regarding personal data, you can contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. For this, you can contact us at any time. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.
- If the processing of your personal data occurred or is occurring unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer require your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
4. Data Collection on this Website
Cookies
Our websites utilize so-called "cookies." These small text files do not inflict damage on your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted once your visit concludes. Persistent cookies remain stored on your device until you manually delete them or your web browser performs an automatic deletion.
In certain instances, third-party cookies may also be stored on your device when you access our site. These facilitate the use of specific third-party services for either us or you (e.g., cookies for processing payment services).
Cookies fulfill diverse functions. Many cookies are technically essential, as certain website functionalities would not operate without them (e.g., the shopping cart feature or video display). Other cookies are utilized to analyze user behavior or to present advertisements.
Cookies deemed necessary for facilitating electronic communication, providing specific functionalities you request (e.g., the shopping cart function), or optimizing the website (e.g., cookies for web audience measurement) are stored pursuant to Art. 6 para. 1 lit. f GDPR, provided no other legal basis is specified. The website operator maintains a legitimate interest in storing essential cookies to ensure the technically flawless and optimized provision of its services. Should consent for the storage of cookies and similar recognition technologies have been solicited, processing occurs exclusively based on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent may be revoked at any time.
You have the option to configure your browser settings to be notified about cookie placement, to permit cookies only on a case-by-case basis, to generally exclude the acceptance of cookies, or to enable the automatic deletion of cookies upon closing the browser. Please note that disabling cookies may restrict the functionality of this website.
Should cookies from third-party entities or for analytical purposes be employed, we will provide you with separate information within this privacy policy and, if required, solicit your consent.
Contact Form
Should you submit inquiries to us via the contact form, the information provided in the inquiry form, including your contact details, will be stored by us for the purpose of processing your request and for any subsequent follow-up questions. We will not disclose this data without your explicit consent.
The processing of this data is conducted pursuant to Art. 6 para. 1 lit. b GDPR, provided your inquiry pertains to the fulfillment of a contract or is essential for pre-contractual measures. In all other scenarios, processing is based on our legitimate interest in the efficient handling of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if such consent has been solicited; consent is revocable at any time.
The data you input into the contact form will be retained by us until you request its deletion, revoke your consent for storage, or the purpose for data retention is no longer valid (e.g., subsequent to the complete processing of your inquiry). Mandatory legal provisions, particularly retention periods, remain unaffected.